Shipping & Returns ( USA & International )

Processing time: Items usually ship right out. however, on some items there is a processing time of 1-3 days. Please contact me if this is a concern.

 

USA Shipping:

FX Prosthetics (Clowns & Zombies Section): 

I offer multiple shipping options. 

First Class is 2-5 day delivery

Priority Mail is 1-4 day delivery

Priority Mail Express is 1-2 day delivery

Usps no longer offers overnight services.

UPS does offer overnight services but it is ridiculously expensive. 

Masks & Accessories ( in the masks section ) : 

Travel via USPS and can be a 2-7 day delivery

Masks ship directly from the artists who made them, a separate company from Jane Doe FX. It may be possible to have them expedited, please contact me.

Shipping to Alaska, Hawaii, Puerto Rico may be an additional charge, you will be notified if there is an additional cost. 

International Shipping: 

FX Prosthetics (Clowns & Zombies Section): 

These items do ship internationally. additional shipping costs may require calculation after purchase. If you have questions about this prior to ordering, please contact us and we will find out what the costs will be. 

The time depends on your location and the customs facility for your country. Typically Europe is 4 - 10 days for First Class Shipping. Priority Mail International is faster. I have had packages get to the UK & France in 5-7 days with First Class international shipping.

Please check online, I'm shipping from New York - Zipcode 10918. Or contact me and I may be able to help. I never guarantee dates / times for international shipping because of customs and how long it takes them to process (every country is different)

Masks & Accessories ( in the mask section ):

They ship directly from the artists / manufacturers. Delivery time can vary on location & customs. Please contact me if this is a concern..and I will calculate delivery time.

No returns are accepted.